International
Electrical Supplies
RETURN
POLICY
NO RETURNS
WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION
Call toll
free 1-888-295-7950
or
e-mail customerservice@international-electrical-supplies.com
If you purchase an item from us and it
isn't what you expected, simply contact us within 30 days of the
purchase date for a return authorization that will include all
the necessary return instructions. When we receive the product,
with its original packaging, instructions, warranties and other
paperwork, and determine that it is has not been used we will then
credit your account for 100% of the cost of the product.
If you purchase a product from us and,
in spite of our best efforts and extensive testing, it is
defective. If that product isn't covered by a manufacturer's
warranty contact us within 30 days of the date of purchase,
explain the problem, and we will send you a return material
authorization (RMA) that will include all necessary return
instructions. We will then have 2 options: 1). repairing or
replacing the item and crediting your account for your return
shipping costs; or 2). refunding your original purchase price and
your return shipping expenses.
Obviously, this policy presumes that the
product(s) have not been damaged through abuse or misuse. We
cannot assume any responsibility for products that have not been
used properly and according to instructions. We will not be
responsible for any product that has been subjected to misuse,
negligence, or damage.
NO RETURNS WILL BE
ACCEPTED WITHOUT PRIOR AUTHORIZATION
Call toll free
1-888-295-7650
or
e-mail customerservice@international-electrical-supplies.com
Our receiving department is
instructed to refuse any deliveries that we don't recognize or
aren't expecting and the shipping services will automatically
return refused deliveries to the sender at sender's expense.
