ASSISTANCE
If
you encounter problems at any time during the checkout process or
if you prefer ordering by phone please call toll free
1-888-295-7650 at anytime for assistance. Thank You!
If
at any time the information you need can't be found on these
pages, then email us by simply clicking the icon at the bottom of
each page or call toll free 1-888-295-7650. If you call
and the line is busy, please leave a message with the operator or
the voice mail. We respond to all calls.
How
To Order
You
can order online through our secure server and shopping cart at
Yahoo! or you can call in your order toll free at 1-888-295-7650.
Either way we guarantee the security of your order.
Payment
Methods
We
accept the following credit cards when you have a billing address
in the United States: Master Card, Visa, Discover, and American
Express. Arrangements can also be made for payment by money
order, wire transfer, and personal check
Tax
No
tax added except for Missouri residents: .05825%
SHIPPING
INFORMATION
General
Information UPS, FEDEX, and other delivery
services, except the U.S. mail which does move mail on Saturday,
don't ship or move your packages on weekends or holidays. So,
when counting the days for an expected delivery, don't include
the day a package shipped, any weekend days, or any holidays.
Product
Availability We try to ship the same day if the order
is received early enough but most orders ship within 24 hours
except when placed late on Fridays and on weekends. If an order
doesn't ship within 24 hours you will be notified by telephone
and email if that information is provided accurately. If a
correct email address isn't given an order can be canceled or
delayed.
Shipping
Methods Step 2 of the ordering process asks you to
choose the method of delivery you want. Most methods are
represented, however, if you have a preference not shown, contact
us and we will try to accommodate your needs.
Shipping
Restrictions UPS, Fed Ex, and other carriers will not
deliver to P.O. Boxes, APO's, or FPO's but the United States
Postal Service does. You will have to request USPS delivery in
the "comments" section of the ordering process as there
aren't any automatic shipping tables available. We will then
contact you as to what the charges will be. You can also call us
ahead of time and place the order by phone toll free
1-888-295-7650.
UPS, Fed Ex, and other
carriers also will not deliver without a contact telephone
number, so be sure to include a legitimate contact phone number
with your order. Orders without proper contact information will
often either be canceled or delayed.
Charges
You will see the total shipping charges before you
authorize the billing to your credit card and you will also have
the opportunity to go back and change the method of shipping as
often as you want to see what each method will cost you. Only
when you are satisfied with the method and authorize the charge
will you be billed. At any time through the shopping cart process
you can cancel the order. Even after the order has been placed
but before the product has been shipped we will be glad to cancel
the order for you, no questions asked, just call toll free
1-888-295-7650
Ship
To Locations We ship internationally (see payment
methods first, though).
Hours of
Operation
When our associates are available to
assist you.
7:00
A.M. to 7:00 P.M. CST Monday - Friday
8:00 A.M. to
5:00 P.M. CST Saturday, Sunday, and Holidays
Return
Policy See buttons on
left.
Privacy Policy See
buttons on left.
Our corporate
offices are located at:
1287
Stephenridge Dr.
St. Charles Missouri
63304-3407
636-441-9583
